OK, complaining just a little bit

So I'm really glad that we pushed back last year and got to hold on to the Emperor's IEP.

How do I find out that his case manager didn't come back this year? From an email response to my asking, "So, what are the plans for his support staff?" A response, mind you, that came a full week after school started, and only because my son asked the social worker if she had gotten my email, because she doesn't check it that often.

I really hope that the worse-off kids at his school are getting better treatment than this, because so far I am Not Impressed.